Terms of Service

At The Lumen Lights, we value transparency, integrity, and trust in all our interactions with customers. Our Terms of Service outline the guidelines and expectations that govern the use of our website and services to ensure a seamless and mutually beneficial experience for all parties involved.

  1. Acceptance of Terms: By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access or use our website or services.

  2. Use of Services: Our services are intended for personal and commercial use related to electrical products and solutions. You agree to use our services responsibly and in accordance with applicable laws and regulations.

  3. Account Registration: Some features of our website may require account registration. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  4. Product Information: While we strive to provide accurate and up-to-date product information, we cannot guarantee the completeness or accuracy of all information on our website. Product availability, pricing, and specifications are subject to change without notice.

  5. Ordering and Payment: Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. Payment for orders must be made in full at the time of purchase, and we accept various payment methods for your convenience.

  6. Shipping and Delivery: We endeavor to fulfill orders promptly and provide accurate shipping estimates. However, shipping times may vary depending on factors beyond our control. We are not liable for any delays or damages caused during the shipping process.

  7. Returns and Refunds: Our returns and refunds policy outlines the procedures and conditions for returning products purchased through our website. Please review this policy carefully before initiating a return.

  8. Intellectual Property: All content, trademarks, and intellectual property rights on our website are the property of The Lumen Lights or our licensors. You may not use, reproduce, or distribute any content from our website without prior written consent.

  9. Disclaimer of Warranties: While we strive to provide reliable and accurate information, we make no representations or warranties of any kind, express or implied, regarding the content or services offered on our website.

  10. Limitation of Liability: In no event shall The Lumen Lights or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

By using our website and services, you acknowledge that you have read, understood, and agreed to abide by these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes.