Thank you for choosing The Lumen Lights for your electrical needs. Our Shipping Policy outlines the terms and conditions regarding the shipment of your orders to ensure a smooth and satisfactory delivery experience. 

1. Order Processing Time: Upon placing your order, please allow for 3-4 business days for order processing. Orders are processed and prepared for shipment during regular business hours, Monday through Friday, excluding weekends and holidays.
2. Shipping Methods: We offer a variety of shipping methods to accommodate your preferences and delivery requirements. These include standard shipping, expedited shipping, and in-store pickup options. The availability of shipping methods may vary depending on your location and the items in your order.
3. Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will be able to view the shipping costs for your order during the checkout process before finalizing your purchase. We strive to offer competitive shipping rates to provide you with the best value for your money.
4. Delivery Timeframes: Estimated delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-4 business days, while expedited shipping may offer faster delivery options. Please note that delivery times are estimates and not guaranteed.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and track its progress until it reaches its destination. Tracking information is also available through your online account on our website.
6. Shipping Restrictions: Some items may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We will notify you if any restrictions apply to your order and work to find alternative shipping solutions whenever possible.
7. International Shipping: We offer international shipping to select destinations, subject to applicable customs duties, taxes, and import fees. International orders may require additional processing time and may be subject to inspection by customs authorities. Please note that we are not responsible for any customs-related delays or fees.
8. Shipping Partners: We partner with reliable shipping carriers to ensure the safe and timely delivery of your orders. While we make every effort to meet estimated delivery times, we cannot be held responsible for delays caused by unforeseen circumstances such as weather conditions or carrier delays.
9. Shipping Damage or Loss: In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.
10. Contact Us: If you have any questions or concerns about our Shipping Policy or need assistance with your order, please don’t hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with The Lumen Light is enjoyable and hassle-free.

By placing an order with us, you agree to abide by the terms and conditions outlined in our Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes or updates.